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Recently, I was looking for an opportunity to write something about gratitude. Being stuck in an airport and waiting for a flight that had been cancelled gave me the opportunity to interview people and ask them what they were most grateful for. So, I wandered around the gate area, introduced myself, and told people that I wanted to write an article about the Thanksgiving holiday, and I asked if I could ask them one question: “What are you most grateful for?” Everyone stopped to think and then answered. It was a great way to pass the three hours. Read more
When I ask folks why they refuse to talk about what matters most, the most frequently offered response is, “I don’t know how to do it.” Whatever your response may be, the consequences are always the same, poor results. Such thinking usually results in what I call counterfeit conversation or “fake talk.” Read more
Sometimes I just can’t pass up a good story. Here is one that my financial planner told me this week. It seems that he was out to lunch with one of his clients. While eating, his client was approached by a police officer who asked him to identify himself. The client gave his name, and then the officer passed him a set of papers. The client chuckled and said, “This is obviously a joke given that it is my 50th birthday tomorrow?” The officer replied, “No sir, I am an officer of the law, Read more
DialogueWORKS© helps clients to achieve results while helping organizations and individuals build a solid culture of respect and positive relationships.
Organizations don't perform, people do. Because of this, we believe in developing and maximizing the skills of individual contributors to improve the capacity of the enterprise. We help organizations put people back into the business of the business.