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How Well Do You Do Empathy? The Secret to Understanding and Connecting with Others

August 25, 2016

This summer my son, Matthew, and some of his mountain-biking friends decided to ride their bikes down a fairly steep hill. Matt, on a dare, decided to go first. As he sped down the hill, he hit a small dirt mound that catapulted him 10 feet in the air. He came over the handlebars and landed on his shoulder, severing his clavicle from the growth plate on his right shoulder. When I finally arrived on the scene, I knew something was terribly wrong when we removed his t-shirt and could see his clavicle sticking up under the skin.

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Client Testimonials

"While we have benefited as an organization from the skills and strategies learned from John, there have been countless testimonials from team members on how they have applied the learnings in their personal lives, improving relationships through real conversations. John’s straightforward approach is unique and highly effective in creating a respectful dialogue in all situations."

- V.P. Sales Operations & Customer Service - Swisher Sweets

"This morning I was summoned to one of my work centers because one of my section supervisors had a difficult encounter with one of his employees.... In relatively short order, I was able to get the employee to share with me his real issue (medical related). We exchanged each of our "wants" and ended the conversation with a plan and apologies. The skills I learned really WORKED!!!"

- Supervisor - United States Air Force

"There is no better facilitator of dialogue skills than John Stoker. Mr. Stoker is extremely self-aware and lives the principles he teaches. He listens to what people are saying and not saying and understands what needs to be said in holding courageous conversations. I would encourage you to bring DialogueWORKS into your organization."

- Former Senior Manager, Education - PayPal, Inc., an eBay company

"John has the group’s attention from the moment the first words come from his mouth. Attendees connected with John and his real life stories. John engages the group and has them in awe wanting more. It’s almost magical how John can zero in with accuracy..."

- Assistant Vice President of Human Resources

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How are we different?

DialogueWORKS© helps clients to achieve results while helping organizations and individuals build a solid culture of respect and positive relationships.

Organizations don't perform, people do. Because of this, we believe in developing and maximizing the skills of individual contributors to improve the capacity of the enterprise. We help organizations put people back into the business of the business.

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