On a recent flight, my seatmate and I began to talk about communication and conversation strategies for dealing with difficult people. Then out of the blue, my neighbor announced: “Boy, these millennials are hard to work with!”
During the last several months, we have heard a lot about “fake” news or “fake” media. The frequent use of these terms made me think of the term “fake focus” and how it can cause problems in our organizations. So what does the word “fake” refer to? “Fake” may be defined as something that is not real or it may mean to pretend, falsify, or fictionalize something. “Focus” is defined as a concentrated activity or influence that leads to a particular outcome. Consequently, one’s focus is a devotion or dedication to a particular effort with a specific outcome in mind.
"There is no better facilitator of dialogue skills than John Stoker. Mr. Stoker is extremely self-aware and lives the principles he teaches. He listens to what people are saying and not saying and understands what needs to be said in holding courageous conversations. I would encourage you to bring DialogueWORKS into your organization."
"While we have benefited as an organization from the skills and strategies learned from John, there have been countless testimonials from team members on how they have applied the learnings in their personal lives, improving relationships through real conversations. John’s straightforward approach is unique and highly effective in creating a respectful dialogue in all situations."
"This morning I was summoned to one of my work centers because one of my section supervisors had a difficult encounter with one of his employees.... In relatively short order, I was able to get the employee to share with me his real issue (medical related). We exchanged each of our "wants" and ended the conversation with a plan and apologies.
The skills I learned really WORKED!!!"
"John has the group’s attention from the moment the first words come from his mouth. Attendees connected with John and his real life stories. John engages the group and has them in awe wanting more. It’s almost magical how John can zero in with accuracy..."
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Organizations don't perform, people do. Because of this, we believe in developing and maximizing the skills of individual contributors to improve the capacity of the enterprise. We help organizations put people back into the business of the business.
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