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Real Talk Blog

Do You Communicate to Control or to Connect?

Years ago I started to notice that the way I spoke to my children did not produce the desired results. I remember one day when my oldest brought home a B- in math, and I said something like, “You got a B- in math? What happened?” Immediately my spouse responded with, “Some kind of a communication expert you are!”

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Managing Your Boss's Negativity

Q: My manager is so negative and defensive that I am afraid if I shared, “I did what you asked me to do,” I would create more defensiveness that would result in increased conflict. What can I do to reduce this person’s negative energy and create a viable solution that will improve results? A: Unfortunately, many individuals are often negative or always seem to be defensive; every situation is always the “worst” it can possibly be. We all know people...

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Client Testimonials

Former Senior Manager, Education - PayPal, Inc., an eBay company "There is no better facilitator of dialogue skills than John Stoker. Mr. Stoker is extremely self-aware and lives the principles he teaches. He listens to what people are saying and not saying and understands what needs to be said in holding courageous conversations. I would encourage you to bring DialogueWORKS into your organization."

Former Senior Manager, Education - PayPal, Inc., an eBay company

V.P. Sales Operations & Customer Service - Swisher Sweets "While we have benefited as an organization from the skills and strategies learned from John, there have been countless testimonials from team members on how they have applied the learnings in their personal lives, improving relationships through real conversations. John’s straightforward approach is unique and highly effective in creating a respectful dialogue in all situations."

V.P. Sales Operations & Customer Service - Swisher Sweets

Supervisor - United States Air Force "This morning I was summoned to one of my work centers because one of my section supervisors had a difficult encounter with one of his employees.... In relatively short order, I was able to get the employee to share with me his real issue (medical related). We exchanged each of our "wants" and ended the conversation with a plan and apologies. The skills I learned really WORKED!!!"

Supervisor - United States Air Force

Assistant Vice President of Human Resources "John has the group’s attention from the moment the first words come from his mouth. Attendees connected with John and his real life stories. John engages the group and has them in awe wanting more. It’s almost magical how John can zero in with accuracy..."

Assistant Vice President of Human Resources

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How are we different?

DialogueWORKS© helps clients to achieve results while helping organizations and individuals build a solid culture of respect and positive relationships.

Organizations don't perform, people do. Because of this, we believe in developing and maximizing the skills of individual contributors to improve the capacity of the enterprise. We help organizations put people back into the business of the business.

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