Dialogue Works

Expanding Leadership Capacity®

Create the Powerful Leadership Conversations
That Leaders Must Hold.

Learn a model that can be used to create and hold any vital conversations to improve results.

Expanding Leadership Capacity® provides leaders with crucial communication skills required of today's leaders. Leaders are often so focused on achieving results that they are unaware of how their behavior impacts their people. Because organizations don't perform, people do,knowing how to communicate effectively with people is essential.

Could you and your executives benefit from improving your "people management" skills? DialogueWORKS® Expanding Leadership Capacity® can help maximize your communication effectiveness, increase accountability, improve performance, and instill value for individual contributors. Contact us to learn more about the training, or download the Expanding Leadership Capacity Course Description.

 

Course Overview

 

Expanding Leadership Capacity® helps participants apply the DialogueWORKS® model of communication to any difficult conversation. Participants learn to manage the dynamics of an interaction more effectively while addressing the leadership challenges of giving feedback, managing expectations, recognizing and expressing value for others, and defusing defensiveness.

Giving and Requesting Feedback are crucial to any leader who desires to effectively coach employees toward optimal professional achievement and who desires to enhance his or her ability as a leader. Providing feedback enhances performance, strengthens trust, and builds increased capacity in people.

Managing Expectations allows a leader to clearly define parameters and create mutual understanding around goals, rules, tools, measures, and consequences which impact success. Managing expectations eliminates surprises and ensures results.

Valuing Others deals with the skill of acknowledging the contributions and successes of your people. These skills improve professional relationships while reinforcing the value of the individual.

Defusing Defensiveness deals with recognizing when an individual’s values have been violated or ego has been bruised. These situations often show up through negative or emotional communication. Being able to defuse the emotion helps conversation to get back on track.

Course Objectives

Company leaders have a more direct impact on profitability, productivity, retention, and workplace satisfaction than any other single factor. Expanding Leadership Capacity® training will help leaders to:

  • Apply the communication model to any difficult conversation
  • Identify and adapt to the communication styles of others
  • Increase awareness of the dynamics in any conversation
  • Provide respectful feedback
  • Increase accountability
  • Reduce the "drama" and increase personal responsibility
  • Recognize and acknowledge the value of others' contributions
  • Increase ability to learn more deeply
  • Defuse defensiveness
  • Build respect and trust in relationships

Learning Process

The learning process involves lecture, personal application of theory to specific skills, self-assessment, role-play, and video examples. Participants are expected to complete a pre-work assignment which serves as a focus for their learning during the course of the workshop. Participants also create a personal action plan to focus future personal development.

Who Should Attend?

Leaders at all levels of the organization will benefit. Any individual contributor who is interested in enhancing his or her leadership skills within the realm of given work and responsibility will benefit from the course.

Course Length

Two Days / One Day

Get More Information

To discover how Expanding Leadership Training from DialogueWORKS® can help you or your organization contact us today!