Webinar: Emotional Intelligence: Interpersonal Management

How Do You Manage Interpersonal Dynamics?

Emotional Intelligence (EQ) is the ability to recognize your emotions and the emotions of others and to manage them to achieve results.

Consider that when negative emotions run high, conversations become confrontational, problems aren’t solved, solutions aren’t created, people become stressed out, productivity and profitability suffer, and morale and the organization’s culture suffers. 

There are four aspects of emotional intelligence:

  • personal awareness
  • personal management
  • interpersonal awareness
  • interpersonal management

To increase emotional intelligence in an organization, we have to start with ourselves. Then we can learn to recognize what is happening with others and how to help them improve their emotional intelligence.

Why is this important to an organization?

Because increasing the emotional intelligence within an organization's leadership will improve the quality of leadership and culture. Not to mention the increase in productivity. 

Join me on Thursday, April 5th at 11:00 a.m. MST to learn about how to improve your emotional intelligence.
Sign up below to attend this complimentary webinar entitled:

"REAL EQ Interpersonal Management: How Do You Manage Interpersonal Dynamics?"

 

In this webinar, you will learn how to:

  • Learn a model for defusing defensiveness and restoring rationality.
  • Identify the positive value hidden behind another’s negative statements and actions.   
  • Learn what questions to ask that uncover the values of the other person. 
  • Apologize in a way that builds value and establishes connection.
  • Identify individual priorities hidden behind strong emotion and individual objectives.  
  • Surface the emergence another’s negative emotions in a respectful, non-threatening manner.

And, much, much more.