Dialogue Works

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Training

Light Storm Consulting offers cutting-edge training programs targeting specific communication and critical thinking situations in the workplace.

Collaborating for Results®

Collaborating for Results® training explores and teaches the four behavioral components for all effective conversation: Recognizing and Suspending, Expressing, Asking, and Listening and Attending.  Participants will learn to use these behaviors to create REAL conversations to achieve results.  

The course content will help participants to learn how to: 

  • Share tough messages to get results

  • Deliver feedback to increase accountability

  • Listen for what isn’t being said

  • Increase understanding

  • Defuse emotional reactions to create respect

  • Identify values to resolve conflict

  • Ask to enhance learning

  • Improve problem-solving ability

Build your capacity to communicate and work through any tough issue.

Expanding Leadership Capacity®

Expanding Leadership Capacity® training uses the Dialogue Communications Model to help leaders formulate and hold a number of challenging leadership conversations. 

The course addresses the critical need for people management skills.  Participants learn to expand their capacity for understanding and for giving and requesting feedback, managing expectations, recognizing the contributions of others, and defusing defensiveness.  Participants also learn to prepare for any difficult conversation by identifying their intent, clarifying their assumptions, checking the current status of their relationships, and assessing the context of the ensuing conversation.

In summary, participants learn how to initiate a difficult conversation, discover and share diverse perspectives, connect with others and their ideas, and build more satisfactory and fulfilling solutions.

Thinking for Results®

Thinking for Results® training explores how our perceptions and thinking processes actually keep us from creating the results we desire.  Learn how to increase critical thinking skills to improve problem solving, decision making, and creative ability.

The course reviews the impact of being more emotionally intelligent and aids in the identification of violated personal values which often trigger emotional response—people learn how to .  In addition, five critical learning skills are learned and practiced to help participants gain new perspectives: seek feedback, observe the obvious, clarify assumptions, transcend the paradox, and think the unthinkable.  

Participants expand their personal capacity to achieve more significant results while improving organizational effectiveness.

Executive Preview

The Executive Preview reviews the DialogueWORKS: Collaborating for Results® course content.  The preview introduces participants to the four essential behaviors for all effective communication: Recognizing and Suspending, Expressing, Asking, and Listening and Attending.

In application of these four behaviors, participants will learn skills in this short session that will help them to: 

  • Deliver feedback to increase accountability

  • Use a framework for delivering the tough message to improve results

  • Listen to increase understanding

  • Ask questions to identify values to resolve conflict

  • Defuse defensiveness in emotional situations