This survey is intended to help you identify how you might increase your emotional intelligence, or EQ.

There are four topical categories for improving your EQ: Personal Awareness, Personal Management, Interpersonal Awareness, and Interpersonal Management.

Respond to each statement by selecting a response: Never, Rarely, Sometimes, Usually, Almost Always, or Always. Be sure to select an answer for every statement. After you take the survey and submit your responses, you will receive a score sheet with your answers recorded in a graphic that represents these four categories.


Personal Awareness

Question 1. Control my strong emotions when they begin to get the best of me
Question 2. Consider constructive feedback
Question 3. Am patient when I have to repeatedly explain things people don’t understand
Question 4. Am aware of the impact my emotions have on others
Question 5. Know which of my values serve as triggers for strong or emotional reaction when they are violated
Question 6. Actively look for clues as to how my behavior influences others.
Question 7. Understand how my assumptions about others drive my behavior
Question 8. Am aware of the way others see me

Personal Management

Question 9. Try to understand the other person’s perspective when they disagree with me
Question 10. Consciously manage my thinking to control my emotions
Question 11. Resist the desire to speak up if what I have to say will not improve the situation
Question 12. Control my negative emotions in difficult situations
Question 13. Trust other people, even if they have messed up in the past
Question 14. Handle stress well in any situation
Question 15. Recognize immediately when I have offended someone
Question 16. Take a good hard look at my values when I react emotionally

Interpersonal Awareness

Question 17. Notice when people around me start to become emotional
Question 18. Look for the positive in what other people say and do
Question 19. Know when to prioritize the relationship and when to focus on facts or process
Question 20. Recognize body language that signals disagreement
Question 21. Can identify words that signal negative emotions are rising
Question 22. Can tell when a person is sharing what is truly important to them
Question 23. Recognize the emotions another person is feeling
Question 24. Know when the tone in a meeting starts to turn negative

Interpersonal Management

Question 25. Work through tough issues with others
Question 26. Can see the personal values hidden behind a person’s negative feelings and actions
Question 27. Can defuse defensiveness or strong emotion when it comes up in a conversation
Question 28. Manage conflict so that it reaches resolution
Question 29. Deliberately demonstrate empathy for other people’s feelings
Question 30. Communicate in a way that creates understanding
Question 31. Confront someone respectfully in a difficult situation
Question 32. Understand the other person’s viewpoint before I share my own

Please answer every question before you submit your assessment. After you submit your assessment, a downloadable report will appear on your screen.