Patty, as the office manager, was tasked with giving feedback to those that were performing poorly. Amber, who had started missing deadlines, been on the phone a lot, and had been coming in late for work, was identified as someone who Patty had decided she needed to talk to.
I love and hate this picture of a rafting trip through the Grand Canyon. What do I love about it? The photographer captured the exact moment that a lateral wave hit the raft at just the right angle and speed to tip it up on the left outside tube, allowing it to balance for just a few seconds before the raft flipped completely over.
One of the biggest challenges that any leader faces is to ensure that employees feel comfortable speaking up when they have difficult issues to discuss Although such topics that are difficult to talk about, they can have a significant impact on the workplace, such issues as harassment, discrimination, or concerns about the company's culture.
12 Questions for Assessing the Employee Experience
Angie had been looking to create a foursome for a golf tournament that her company was holding. She had been having difficulty recruiting the final two participants needed to compete in the company tournament.
We have become so used to working in isolation that many people are uncomfortable in talking to those whom they may not know. Learning a few tips for establishing rapport will help you make connection with new acquaintances and those you already know.
Some people are difficult to deal with. However, with a little knowledge and some helpful guidelines, it is possible to turn a difficult interaction into a more positive one.
Workplace communication can be difficult sometimes, but people who don’t speak up can leave others with an incomplete view. Jane, a city manager, called me out of the blue to ask for some help. After visiting with her for a few minutes, she mentioned that she has an employee who doesn’t do the work that she assigns him. “What would you do?” she asked.
When I worked in corporate America as an employee, I had a manager who while he was a great person, was just not very deliberate in his approach to dealing with people. I remember a time when he had scheduled a meeting to discuss my career goals
Last fall I had a person reach out to me who was in charge of a huge change initiative in his company. He asked if I would identify a number of behaviors that leaders should avoid at all costs.
When I was in college, I had a roommate who was determined to get into The Guinness Book of World Records for eating a bicycle. Every night when we returned from studying in the library, we would all sit in front of the TV and watch M*A*S*H. He would take a file and grind himself a teaspoon of bicycle. Then he would place his bicycle “grounds” in his hot cereal the next morning.
This past year, I have had two skin cancers surgically removed from my forehead — too much Grand Canyon sun in the summer. As a follow-up treatment, my dermatologist prescribed a chemotherapy cream to eradicate any precancerous cancer cells on my face.
How often do we avoid feedback just to avoid the temporary pain that may result? We don’t realize that the perceived pain is often much worse than the reality. Here are 10 questions to prepare you to receive valuable feedback from others to further your growth and development.
At the beginning of a new year, we often begin new projects and set goals for ourselves. Many times our attempts at improvement are not as successful or don’t deliver the results that we expected. When this happens, it is easy to become discouraged.
Some of the best leaders that I ever had were not my direct managers. One such individual was an Executive VP and Chief Legal counsel at the first company I worked for. Because I was single at the time and didn’t really know anyone, I frequently stayed late in the evenings to catch up on my work.
