Workplace communication can be difficult sometimes, but people who don’t speak up can leave others with an incomplete view.
Jane, a city manager, called me out of the blue to ask for some help. After visiting with her for a few minutes, she mentioned that she has an employee who doesn’t do the work that she assigns him. “What would you do?” she asked.
When I worked in corporate America as an employee, I had a manager who while he was a great person, was just not very deliberate in his approach to dealing with people. I remember a time when he had scheduled a meeting to discuss my career goals
When I was in college, I had a roommate who was determined to get into The Guinness Book of World Records for eating a bicycle. Every night when we returned from studying in the library, we would all sit in front of the TV and watch M*A*S*H. He would take a file and grind himself a teaspoon of bicycle. Then he would place his bicycle “grounds” in his hot cereal the next morning.
This past year, I have had two skin cancers surgically removed from my forehead — too much Grand Canyon sun in the summer. As a follow-up treatment, my dermatologist prescribed a chemotherapy cream to eradicate any precancerous cancer cells on my face.
How often do we avoid feedback just to avoid the temporary pain that may result? We don’t realize that the perceived pain is often much worse than the reality.
Here are 10 questions to prepare you to receive valuable feedback from others to further your growth and development.
At the beginning of a new year, we often begin new projects and set goals for ourselves. Many times our attempts at improvement are not as successful or don’t deliver the results that we expected. When this happens, it is easy to become discouraged.
Some of the best leaders that I ever had were not my direct managers. One such individual was an Executive VP and Chief Legal counsel at the first company I worked for. Because I was single at the time and didn’t really know anyone, I frequently stayed late in the evenings to catch up on my work.
70% of managers are afraid to talk to their employees. No wonder employees are disengaged or disconnected from their leadership! Employees and their managers are not talking to one another to make vital connections and increase the effectiveness of their work. Here are 10 questions that might help you assess how engaged you are with your people.
I have had the opportunity to coach a number of different leaders. Sometimes I am asked to observe how a leader interacts with their team members and then provide the leader with feedback about the impact of their behavior on the team. When I observe a lack of engagement in a leader’s meeting, I interview team members to discover the reasons for their lack of engagement in team meetings.
Last week my 9-year old daughter came to me and asked, “Daddy, which is greater, love or gratitude?” I was initially shocked at the depth of her question. After thinking for a moment, I responded with, “
I had just finished a difficult meeting with our legal team about an infringement on our company’s copyrights. I came into my next meeting without signaling to my team what I was feeling in the moment, nor did I take the time to ground myself and shift out of my current emotional state.
When I conducted research for my book, Overcoming Fake Talk, I was interested to discover why so many people were afraid to talk about certain topics -- what I call undiscussables. Undiscussables include anything that we think and feel but choose not to share. In short, undiscussables are something we keep to ourselves.
Whether you are a new leader or manager who is starting a new business, your mindset and those of your people are integral to the success of your endeavors. Why? Because your mindset influences your people’s performance.