10 Tips for Improving Your Gratitude

Recently, I was looking for an opportunity to write something about gratitude. Being stuck in an airport and waiting for a flight that had been cancelled gave me the opportunity to interview people and ask them what they were most grateful for. So, I wandered around the gate area, introduced myself, and told people that I wanted to write an article about the Thanksgiving holiday, and I asked if I could ask them one question: “What are you most grateful for?” Everyone stopped to think and then answered. It was a great way to pass the three hours.

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Do You Empower Your People? 10 Strategies for Empowering Others

When I was in my first job in corporate America, I had a one-of-a-kind manager. The first thing he did when meeting with me was to ask me what I wanted to become and what my vision of my future career looked like. I really hadn’t given it much thought, and so I candidly told him so. Always abounding in patience, he began by asking me a series of well-thought out questions that made me think.

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Will You Pay It Forward? Seven Tips for Making a Difference

This past week I was shocked to read about two passengers on a flight who evidently started a fight over their different political views. The pilot went on a rant over the plane’s intercom taking the fighting passengers to task to defuse the situation. With all the divisiveness that seems to be going on right now, each of us ought to put a particular emphasis during the upcoming holiday to go out of our way to make life more rewarding for one another.

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Are You Mentally Tough? 8 Tips to Improve Your Success

A number of years ago, one of my sons tried out for the junior high basketball team. Unfortunately, he did not make the team. He returned home being even more deflated because he was offered a position as the team manager, a position he turned down. Rather than sulk and engage in self-pity, he went to work. He devised a plan to improve his skills, so that he could make the team as a sophomore.

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6 Tips on Improving Results

I recently had a manager explain to me that he had a department with over 200 employees and that his biggest challenge was a lack of productivity.  When I asked him what he meant by that he stated, “I just don’t understand why people can’t do what I ask them to do!” When people fail to meet our expectations or perform poorly, they may offer any number of reasons, excuses, or stories in explanation for their lack of results. These explanations should signal that “fake talk” has occurred and may be occurring again. From our research, we have identified a number...

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Without Vision A People Perish

When I was a boy growing up in Redlands, California, my father would often take me with him to view cultural events on summer evenings at the Redlands Bowl.  This outdoor venue was a wonderful place to view opera, plays, band concerts, and numerous famous singers. One evening as we sat waiting for the performance to begin, my dad leaned over and asked me, “What do you think that means?” At the top of the proscenium were these words, “Without Vision A People Perish.”  Being only about 10 years old at the time, I contemplated the wisdom of...

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R . E . S . P . E . C . T

How Respect and the Quality of the Relationship Impact Results By John R. Stoker People often talk about improving their results through conversations, but what they don’t talk about is the connection between respect and relationships. And yet, the results we receive are directly affected by the respect between two people and the quality of the relationship. I recently spoke at a leadership conference of general managers for a national transportation company.  One of them told me this story which I will relate from his perspective. One Saturday after reading your book, I went to a shop to have my windshield replaced. I arrived...

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